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Is your Agency
Doing Everything Possible To Protect Your Clients?
The
Volunteer Center’s Criminal Background Check Program Can Help Keep
Your Clients Safe.
Frequently Asked Questions &
Answers
Q: Who can
participate in the program?
A: You are eligible if you are a nonprofit organization and you
provide service to a child, an elderly person, or a person who is
mentally incompetent, mentally retarded, physically disabled, ill or
incapacitated.
Q : Is this a
national check ?
A: No, at this time it is only a state-wide check.
Q: How long after training does it take to be approved by Austin?
A: Normally about 7-14 business days.
Q: How long
after an agency sends in a submission will a
response be given?
A: The turn around time averages between 2-5 business days.
Q: When does the
agency pay for its submissions?
A: You will be invoiced when the results come back from Austin.
Q: How does the
agency get the results?
A: All results are mailed with the invoice unless there is a “Hit”. If
there is a "Hit," local agencies will be required to come to the
Volunteer center to pick it up. "Hits" for out of town agencies will
be mailed to the agency Certified Return Receipt.
Q: Can an agency
run a check on a volunteer or staff member
without their knowledge?
A: No, the volunteer or staff member must sign a consent form.
How Does An
Agency Participate?
The following list
of requirements must be met before an agency can submit names for
criminal background check.
Client Agency:
Agencies wishing
to be part of the criminal background screening should complete
applications and provide proper documentation.
Complete Training:
First, at least one representative from the organization, preferably
the Executive Director, should attend the training for agency policy
makers or Executive Directors. Those responsible (at least 2 people
per agency) for reviewing and approving/denying placement based on
criminal background should attend training on reading the criminal
history transcript.
Contract:
Agencies must sign and return the Agreement for
Criminal Background Checks. A check for $75, payable to the Volunteer
Center of Lubbock, CBC Program, should be sent along with the
completed software order form. The non-refundable fee covers the
initial training, on-going training, the registration process and the
software. Completed contracts are sent to the attention of CBC
Program.
Documentation of Screening Process:
Agencies must
supply samples or descriptions of the following for their file:
Application
Copy of consent/indemnity form
Sample job descriptions
Code of conduct/ethics
Personal interview format
Reference check format
Training strategy
Supervision/risk management procedures
Send to the attention of: CBC Program
1706 23rd St., Suite 101
Lubbock, Texas 79411
DPS Approval:
The Volunteer Center will submit names of agencies completing the
above to the Texas Department of Public Safety for participation
approval.
Cost:
Agencies will be
invoiced $6 per name submitted for criminal background checks.
Upcoming training dates:
Please call us at 747-0551 to
schedule a training date and time. All trainings will be held at the
Volunteer Center of Lubbock's conference room, 1706 23rd Street.
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